The short answer: Review every notice from Texas Health and Human Services, confirm that your contact information is current, and complete the requested renewal steps by the deadline in your notice. You can manage many renewal tasks through Your Texas Benefits. If you need assistance, call 2-1-1 or 877-541-7905 and choose Option 2.
A renewal notice can be easy to overlook, especially when a family is balancing school, work, appointments, and everything else on the calendar. But waiting too long can create uncertainty about whether a child’s medical and dental benefits remain active.
Paris Children’s Dentistry accepts Texas Medicaid and CHIP for eligible patients. Our team can help families understand what information we need to verify coverage for an appointment, but we cannot renew benefits, decide eligibility, or guarantee that a service will be covered. Those decisions belong to Texas Health and Human Services and the child’s dental plan.
In this article
- When Texas Medicaid or CHIP coverage needs to be renewed
- How to check a renewal date or case status
- How to complete the renewal process
- What to do if coverage has ended or is still pending
- Dental services that may be covered
- How Paris Children’s Dentistry can help
- Frequently asked questions
When does Texas Medicaid or CHIP coverage need to be renewed?
Texas HHSC reviews eligibility for health-benefit programs periodically. For many families, that review happens about every 12 months, but the date and required steps can differ by case. CHIP enrollment also follows an eligibility period and requires families to respond when it is time to renew.
Do not rely only on a date you remember from last year. The official HHSC notice and the family’s Your Texas Benefits account are the sources that control the renewal deadline. Some cases may be renewed using information already available to the state, but families should not assume renewal is automatic. Read every notice and respond when HHSC requests information.
How can I check my renewal date or case status?
Start with these steps:
- Sign in to YourTexasBenefits.com or the Your Texas Benefits mobile app and review the case status and notices.
- Confirm that HHSC has the family’s current mailing address, phone number, and email address.
- Open any notice marked for renewal, missing information, or action required.
- Use the deadline and instructions printed in the official notice rather than relying on a social-media post or an old form.
- Upload or return requested documents as soon as possible and keep confirmation of what was submitted.
How do I renew Texas Medicaid or CHIP?
Many families can renew online through Your Texas Benefits. Depending on the case and the notice received, HHSC may also allow a signed renewal to be submitted by mail, fax, or phone. Follow the instructions provided for the family’s specific case.
Renew online
Sign in to YourTexasBenefits.com, open the case, and select the renewal action shown in the account. Review all household information carefully before submitting.
Respond to the renewal packet
If HHSC mails a renewal form or asks for additional documents, complete the required sections, sign the form, and return it using one of the methods listed in the notice.
Ask HHSC for help
For help with benefits or the website, call 2-1-1 or 877-541-7905, select a language, and choose Option 2. The Medicaid Client Hotline at 800-252-8263 can answer Medicaid benefit questions.
Important: Phone numbers and procedures can change. Use the contact information in the family’s current HHSC notice when it differs from general public guidance.
What if my child’s coverage ended or the renewal is still pending?
Contact HHSC promptly to confirm the case status, determine whether information is missing, and learn which options are available. If the child has a dental plan, the number on the member card can also help the family confirm current dental benefits and plan requirements.
Do not assume that an appointment is covered simply because a child had coverage previously. Call Paris Children’s Dentistry before the visit so our team can request the current member information and verify the plan information available to us. Verification is not a guarantee of payment, and final coverage decisions remain with the plan.
If a child has dental pain, swelling, bleeding, an injury, or another urgent concern, call the office for guidance rather than delaying care while waiting for an eligibility question to be resolved.
What dental care may Texas Medicaid or CHIP cover?
Texas Medicaid and CHIP provide dental coverage for eligible children. Current Texas dental-plan materials describe benefits that may include examinations, cleanings, fluoride treatments, X-rays, fillings, crowns, root canals, extractions, and other medically necessary treatment.
The exact benefit, frequency limit, dental-home requirement, and prior-authorization rule can depend on the program, dental plan, child’s age, and clinical circumstances. Families should confirm current benefits with the dental plan instead of relying on a general list.
How Paris Children’s Dentistry can help
Our team can:
- Tell you whether PCD currently participates with the dental plan information you provide.
- Request the member ID and other information needed to check available eligibility records.
- Explain what information is needed before an appointment can be confirmed under the plan.
- Discuss current self-pay or in-house dental-plan options if coverage is inactive or unavailable.
PCD cannot submit a Medicaid or CHIP renewal for a family, decide whether someone qualifies, change a Main Dentist assignment, or promise that a treatment will be paid. HHSC and the dental plan control those decisions.
For more detail about plans and payment options, visit our insurance and payment options page.
Frequently asked questions
Does Texas Medicaid or CHIP renew automatically?
Some cases may be renewed using information already available to HHSC, but families should not assume that will happen. Review every HHSC notice and the current Your Texas Benefits case status.
What should I do if I did not receive a renewal notice?
Sign in to Your Texas Benefits and confirm the case status and contact information. If help is needed, call 2-1-1 or 877-541-7905 and choose Option 2.
Can Paris Children’s Dentistry renew my child’s benefits?
No. PCD can help with appointment and dental-plan information, but only HHSC can process the renewal and determine eligibility.
Should I cancel a dental visit while renewal is pending?
Call PCD before canceling. The team can review the information available, explain payment options, and help the family decide the appropriate next step. Coverage cannot be guaranteed until the plan confirms it.
What documents will HHSC require?
The required documents depend on the family’s circumstances. Follow the checklist in the current renewal notice and provide only the information HHSC requests through an approved submission method.
Keep the renewal notice and the dental appointment on the same checklist
The safest approach is simple: keep contact information current, read every HHSC notice, respond by the stated deadline, and save confirmation of the renewal submission. Once the family’s current dental-plan information is available, contact Paris Children’s Dentistry so the team can verify what it can before the appointment.
Need to plan your child’s next dental visit? Call Paris Children’s Dentistry at (903) 905-4905 or request an appointment online. Our office is located at 4300 Lamar Avenue in Paris, Texas.
General-information notice: This article does not determine eligibility, promise coverage, or replace instructions from Texas HHSC or a dental plan. Benefit rules and contact information may change.
Sources and evidence
- Texas Health and Human Services — Questions About Your Benefits (external link)
- Your Texas Benefits — account, case status, and renewal services (external link)
- Texas Health and Human Services — Contact and benefits assistance (external link)
- Texas Works Handbook — Redeterminations (external link)
- Texas Medicaid and CHIP Reference Guide (external link)
- DentaQuest — Texas Medicaid and CHIP member benefits (external link)
Sources reviewed October 24, 2026. Verify renewal instructions and plan benefits again immediately before publication.
